Just wanted to thank everyone for their patience yesterday whilst queueing for Burgers/Food.
We were a little short staffed yesterday and were not doing chips, and this led to a backlog in the Burger queue, as people ordered burgers when we'd normally have more of a mix of the two.
Haydn wanted me to pass on his apologies for the delays caused, as I know some people were upset they couldn't get their food quickly.
I can assure we are working to resolve this problem, and as Chas/Bob/Pigman have requested before, where possible we ideally need volunteers that are happy to help on a match day. If we get enough people ideally we'd have a rota, so where it may mean missing part of a game.
As Three Nips mentioned (partial quote - see earlier in thread for full quote)
Three Nips wrote: The fact that you had to wait half an hour and had no choice as to what you could have hardly enhances the matchday experience and as we are a 'Community Club', I'm not sure that we can afford to disappoint our patrons.
I agree (to an extent) but also as a Community Club we're all equal members of the club, so we ideally should all be trying to help out, perhaps occasionally sacrificing seeing part of the odd game even, for the overall benefit it gives in the community spirit?
I am realistic enough to know that for many of our fans it is all just about coming down, watching the matches, catching up with friends, maybe having a drink/food, and that's fine, we're all paying customers, but we do really need to get a few more people willing to do the occasional match day tasks as well where we can.
This is not like the old club where "someone" will take care of it...we have to take care of it ourselves. We all muck in together to further the club as much as we can.
I know fans have suggested additional outlets for food/drink, and we'd already planned, discussed and are working toward that, with aims to use the Old WTFC Club Shop as an additional area. However, this takes time to sort out, and volunteers to operate it. See any board member or ask in the Shop if you can help in any way, and they will direct you to a relevant contact. We do have some Volunteer Incentives as part of the volunteer scheme as well.
Thanks again for your support, and patience, whilst we continue to work on the facilities available to the fans.